FAQ

PhoneDataExtraction.com is a specialized service for attorneys and law firms, providing secure and reliable data extraction from mobile devices to assist in legal cases.

Our services are exclusively available to attorneys and law firms. We do not work directly with individuals or clients outside of the legal profession.

To begin, simply click the "Get Started" button, complete the form to engage the attorney-client relationship, and we will guide you through the next steps.

If you do not have the PIN or key, you must provide a legal process in the form of a subpoena, court order, or warrant for us to attempt to unlock the phone. Alternatively, a notarized letter from the phone owner can also be accepted.

We can extract a wide range of data including text messages, call logs, emails, photos, videos, application data, and more.

The extraction process typically takes 3-5 business days, depending on the complexity and volume of the data.

Yes, all data extraction processes are handled with the highest levels of security and confidentiality to protect client information.

Yes, we can attempt to extract data from damaged phones. However, success depends on the extent of the damage to the device.

We support a wide range of mobile devices including iPhones, Android phones, Windows phones, and older devices like BlackBerry and Symbian phones.

The extracted data is delivered on a thumb drive or an external hard drive, with the option to upgrade to an SSD for faster access. We can also upload the data to cloud platforms like Dropbox, SharePoint, or Google Drive for an additional fee.

Yes, we provide PDF and clickable HTML reports with every extraction, detailing the data recovered from the device.

Yes, we offer in-person pickup for an additional fee of $250.00, depending on your location.

Yes, we can often recover deleted data, including text messages, photos, and call logs, depending on how long ago the data was deleted and how much the device has been used since.

We will provide you with a report detailing what data was successfully extracted, and you can review it to ensure everything you need was recovered.

We can handle data extraction from multiple devices. Please contact us for bulk pricing and special arrangements.

Yes, we offer expert testimony services. Please contact us for additional details and pricing information.

Yes, we can extract data from SIM cards, including contacts and SMS messages stored on the card.

Yes, we offer expedited services for an additional fee. Please contact us to discuss your specific needs and timelines.

Client confidentiality is of utmost importance to us. All data is handled in accordance with strict confidentiality agreements and security protocols.

Yes, we have the tools and expertise to work with encrypted devices. However, you must provide any necessary decryption keys or legal documentation.

We can often extract data from older or outdated devices. Contact us to discuss the specific device and data you need.

Yes, we can extract data from many wearable devices, including smartwatches, depending on the model and operating system.

We use industry-standard techniques and tools to ensure the integrity of the extracted data. All data is verified and protected against corruption.

Yes, we offer training sessions for attorneys on how to analyze and use the extracted data effectively in their cases.

While we do not draft legal documents, we can provide detailed reports and expert analysis to support your case preparation.

We accept payment via wire transfer, ACH, or credit card. Invoicing options are available for law firms.

Due to the nature of our services, all sales are final. However, if you have concerns, please contact us to discuss possible resolutions.

You can contact us via our Contact Us page, where you'll find our phone number, email address, and a contact form.